FAQ's

Do you ship anywhere in NZ?

Yes, we ship all over the country. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

Your first months order will be processed immediately if we have the stock and will be sent out immediately if it is. However, we advise that you will receive your order in 7-10 business days to allow for any inbound stock. We will notify you if there are any problems. All orders will then be processed on the time basis you pick following your first order.

What shipping carriers do you use?

We use all major local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I sign up to your newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.